We absolutely love to hear from our brides and the other great people who order flowers. It feels so good to be part of an industry where your products and services genuinely make people happy. We know what we do plays a vital role in one of the most important days of your lives so feedback is especially important to us.
We recently received an email from someone who bought our flowers and she wanted to let us know how grateful she was for our help. Tonya Scates initially contacted us looking for flowers for her upcoming 10th wedding anniversary vow renewal. She wasn’t quite sure what she wanted but in the end our contact center helped her through it. In her email email to us she says:
I was telling my husband just yesterday how helpful and understanding you all were considering I’m on a tight budget but you really helped me tremendously and I can’t thank you all enough!
Without further ado here’s what Tonya had to say:
Bridesign: Tell us a little about yourself and your husband.
Tonya: I’m 35 yrs old and I work in produce farming. My husband is 36 yrs old and he works in grain farming.
Bridesign: How did you two meet?
Tonya: Well, my husband saw me before I saw him and he basically couldn’t take his eyes off me. I pretty much knew that after I spent some time with him, we would be spending the rest of our lives together and it has been wonderful and blissful ever since!
Bridesign: When you were first looking for wedding flowers, were you looking for anything specific?
Tonya: I wasn’t looking for anything specific when it came to flowers. Just something basic but also has a lot of sentimental value behind it.
Bridesign: Did our contact center help you find what you were looking for?
Tonya: I found the Bridesign website and decided to check it out. I’m glad I did! After I talked to Vanessa, she reassured me that everything was legit because I’d never done an online transaction like the one I did with them before. I was hooked after talking to her. She was one of the most helpful people I’ve ever talked to and very very nice! I felt like I’d known her for years! I was lucky! Between Vanessa and Diego, they were very attentive to my needs and they knew from the start I was on a very tight budget. They worked with me from the very beginning and I couldn’t be happier I can’t wait to see them when they’re done! I know without a doubt, I’ll love them! :-)
Bridesign: If a bride-to-be asked for some tips when choosing her wedding flowers, what would you recommend?
Tonya: If there was someone getting married and they came to me for tips and advice on wedding flowers, hands down Bridesign! I will say again that they are the most helpful and most courteous people I’ve had the pleasure of talking to!
Tonya ended up ordering a customized version of our Blue Hydrangea’s which contained 1 Bridal, 1 Maid of Honor, 1 Groom Boutonniere, 2 Boutonnieres and 1 Wrist Corsage. Some people aren’t aware that you can customize your order like this but we’re glad Tonya found out and we’re excited to see some pictures of her special day!
Do you have a special story that you’d like to share? We’d love to hear from you! Just send us an email including your name, your significant others name, story and a picture if you have one and we’ll get back to you.